At Khan Bespoke, we are dedicated to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when ordering from or interacting with our website. By using our website or sharing your personal details, you consent to the practices outlined in this policy.
1. Information We Collect
We collect several types of information to fulfill your orders and enhance your shopping experience:
Personal Information
We may collect personal data such as your name, email address, phone number, shipping and billing addresses, and any other details provided during the ordering or customer service process.
Measurement Data
For custom-made or made-to-order clothing items, we collect specific measurements to ensure an accurate fit. These measurements are stored securely and can be reused for future orders.
Design and Artwork Files
If you submit custom design or artwork files, we may store these to fulfill your order. We will never share or use your designs for other purposes without your explicit consent.
Payment Information
Payment details such as credit card information are processed securely via third-party providers. We do not retain sensitive payment data.
Log Data
When visiting our site, we may automatically collect data like your IP address, browser type, and pages visited. This helps us track user behavior and improve site performance.
Cookies and Tracking Technologies
Cookies and similar tools may be used to enhance your browsing experience and gather insights on how you interact with our site. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
The data we collect may be used for the following purposes:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending you order confirmations, shipping updates, or promotional offers
- Personalizing your shopping experience and suggesting products
- Improving our website, products, and services based on your feedback
- Conducting market research and trend analysis
3. Information Sharing
We respect your privacy and will never sell or rent your personal information to third parties for marketing purposes.
Trusted Service Providers
We may share your information with third-party service providers, such as shipping and payment processing partners, solely for the purpose of fulfilling your order. These providers are required to maintain the confidentiality and security of your data.
Legal Requirements
We may disclose personal data if required by law, or in response to valid requests by public authorities, to protect our rights or those of others.
4. Data Security
We take the protection of your information seriously and employ industry-standard measures to ensure its safety. However, no method of data transmission over the Internet is entirely secure, and we cannot guarantee absolute protection. You are responsible for maintaining the confidentiality of your account credentials.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Updates
You can access, update, or correct your personal information by logging into your account or contacting us directly.
Opt-Out of Marketing
You can opt out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us.
Data Deletion
You may request that we delete your personal information, subject to legal retention requirements.
6. Contact Us
For any questions, concerns, or requests regarding your privacy, please reach out to us:
Email: support@khanbespoken.com
Last Updated: September 10, 2024