At Khan Bespoke, we are committed to providing a seamless and efficient shopping experience. Our shipping policy has been designed to ensure the fastest and most reliable delivery worldwide through our trusted shipping partners, such as DHL. Please read the details below to understand our shipping process:
1. Shipping Methods and Costs
We offer both Standard and Expedited shipping options for your convenience. Shipping costs are calculated based on factors like the destination, weight, and dimensions of your order. You can view the estimated shipping costs during the checkout process before completing your purchase.
Note: Shipping times may vary depending on the country of delivery and potential customs delays.
2. Processing Time
At Khan Bespoke, we understand the excitement of receiving your order. We strive to process and ship all orders as quickly as possible. Our processing times vary depending on the item and current order volume.
The estimated processing times are as follows:
Standard Orders: Typically processed within 1-2 Business Days and 3-5 Days Express Shipping Delivery time.Custom-Made Orders: Personalized or custom-made items may require additional processing time, generally within 3-5 business days and 3-5 Days Express Shipping Delivery time.
Important Notes:
Business Days: Processing times are calculated in business days, excluding weekends and holidays.
Peak Seasons: Due to increased order volumes, processing times may be slightly longer during peak seasons or promotional periods. We appreciate your patience and understanding.
Order Updates: You will receive email notifications regarding the progress of your order, including when it is shipped.
We are committed to delivering your bespoke garments as efficiently as possible without compromising quality. If you have any questions about the processing time for your specific order, please don't hesitate to contact our customer support team.
3. Delivery Timeframes
Our delivery timeframes vary depending on the shipping option selected and the destination country:
- Domestic (India):
- Standard Shipping: 5-7 business days.
- Expedited Shipping: 2-3 business days.
- International:
- Delivery times will vary depending on the destination country. International deliveries typically take between 5-7 business days, including customs clearance procedures.
We will provide an estimated delivery window when you place your order. Please note that delivery times are approximate and may be influenced by external factors such as customs or courier delays.
4. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can monitor your order's journey via the carrier’s tracking service, which may take up to 24 hours to reflect in their system. You can also track your order by visiting our website and entering your tracking number.
5. Shipping Address and Responsibility
It is the buyer's responsibility to provide accurate and complete shipping information. We cannot be held accountable for delays or delivery issues resulting from incorrect or incomplete shipping addresses. We highly recommend avoiding PO Box or Mailbox addresses, as our shipping partners do not deliver to these locations.
6. Duties and Taxes
International orders may be subject to additional customs duties, taxes, or fees upon arrival in the destination country. These charges are not included in our shipping fees and are the buyer's responsibility. We recommend contacting your local customs office for more information on potential charges prior to placing your order.
7. Shipping Issues
In case of any shipping-related issues, such as delays, damaged goods, or missing items, please contact us immediately at support@khanbespoken.com. We will work promptly to resolve any problems and ensure your satisfaction.
8. Changes to the Shipping Policy
We may update this Shipping Policy from time to time. To keep you informed, any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at support@khanbespoken.com. Our customer service team is happy to assist you with any inquiries.
Khan BespokeEmail: contact@khanbespoken.com